Amazon Steps Up Its Antifraud Efforts
Since 2015, Amazon has been actively trying to stomp out scammers exploiting authors. As I first reported in 2015, foremost among these were fake reviews, but a couple of months ago it upped the ante by filing arbitration complaints against five individuals who it says offered services to KDP author and publishers aimed at helping them manipulate the reading platform for financial gain. Amazon is demanding a combination of injunctive relief, account termination and, in some cases, triple damages.
As Publishers Weekly reports, Amazon alleges that five people used a number of prohibited strategies to manipulate customers reviews and worked to inflate sales and royalties. Amazon essentially charges that a handful of individuals worked to create fake reviews for their books and others’ in addition to attempts to manipulate Amazon systems that count book sales and the royalties paid to authors via its subscription reading service.
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